Buying used tech – What to check before you commit

We rely on our devices to keep us connected, productive, and efficient – especially in a business setting.

So, when it’s time to upgrade, the decision isn’t always as simple as buying brand new. The used tech market is booming, with more businesses exploring second-hand devices to stretch budgets without sacrificing functionality.

But buying used tech isn’t without its risks. Whether you’re upgrading staff laptops, replacing office tablets, or just looking for a backup device, here are some important checks to make before you commit to a pre-owned purchase.

1. Is the device still receiving security updates?

Security is non-negotiable. If a device no longer receives operating system updates, it's missing out on essential security patches, leaving your business vulnerable to threats. Before you buy, check the device manufacturer’s website to confirm the support lifecycle. If the device is out of date, it may not be worth the risk – no matter how good the price.

2. Know the device’s age

Older devices often struggle with performance and may not support newer software. While age isn’t always a deal-breaker, it should inform your decision. Look up the model’s release date and compare its specs to newer options to ensure it can still meet your operational needs.

3. Check the battery health

Battery issues are one of the most common concerns with used devices. A worn-out battery can quickly become a frustration and a cost. Ask the seller for battery health stats, and factor in the cost of replacement if needed.

4. Inspect for visible or internal damage

Cracks, dents, and water damage aren’t just cosmetic concerns – they can signal deeper hardware issues. If you’re buying in person, inspect the device carefully. If buying online, ask for high-quality photos or a video demonstration.

5. Confirm all accessories are included

Missing chargers, cables, or docks can add to your total spend. Confirm what’s included with the device so you’re not left sourcing accessories later.

6. Understand the return or warranty policy

Make sure you know what your options are if the device doesn’t perform as expected. A solid return policy or warranty gives you peace of mind and adds legitimacy to the seller.

7. Compare prices carefully

Used tech can be a smart financial decision, but not always – compare prices against similar models, both new and used. In some cases, the savings might be small enough that investing in new tech with full warranties and support makes more sense.

8. Test before you commit

Whenever possible, try the device before purchasing. If buying online, ask for a demonstration video. In-person? Test key functions like startup time, display clarity, Wi-Fi connectivity, and ports. It’s worth taking the extra step to avoid surprises.

Tech That Works for You

Used devices can be a cost-effective way to equip your team – but only if they’re reliable, secure, and aligned with your operational needs. At NTIT, we help businesses make smart decisions about their technology, whether it’s selecting the right devices, managing upgrades, or keeping your systems secure.

Need help deciding if used tech is right for your business? Get in touch with our team today – we’re here to help you make confident, informed decisions.